Our Consumer Promise
At SWA we participate in the Our Consumer Promise and offer you a fair 365 Days Money Back Guarantee.
This is one of the most comprehensive refund guarantees available for online purchases. After assisting thousands of satisfied customers, we know we can offer our customers this amazing refund policy because we are so confident that you are going to be happy with our products and services.
Simply put, if you are unhappy with your purchase of our product, we will issue you a complete refund provided you have:
Contacted our dedicated customer support team asking for assistance if required
Submitted your request for a refund within 365 days of making your purchase
Provided a valid reason for requesting a return within 365 days of purchase
Provided a valid report that the charge was fraudulent or unauthorized
For any other reason our Support deems appropriate
You can submit a refund request by emailing firstname.lastname@example.org
Once you have completed this process please allow 48 hours for our customer support team to process your request. They will contact you to confirm either your refund has been processed or ask for additional details should they need any.
Please Note - We insist that the Vendor and Consumer are treated fairly and honesty. Any consumer who is deemed to be abusing the Consumer Promise may have their right to a return revoked and may also be blocked from making future purchases through our company. Once a refund / cancellation request has been processed, we will terminate all services provided and request an immediate return of all products purchased.
How Will You Be Refunded?
You will be refunded via the method that you purchased
Please allow 7-10 days for refunds to appear in your account.
Should you need to speak with a member of our team regarding your purchase, they can be contacted on the relevant email addresses below:
Product Support: email@example.com
Billing Support: firstname.lastname@example.org